Thursday, October 30, 2014

IBM’s Deal with Twitter should Fascinate Marketers


If you are a sports buff looking at acquiring the latest in your field from DLF Promenade shopping mall, chances are that you would have downloaded an IBM powered app on your phone.  The IBM solution, according to the company release, can identify potential customers like you and extend necessary discounts that may have a strong interest in sports. The opt-in service can be downloaded by anyone to experience renewed efficacy in shopping.
The company’s solution for DLF combines technologies like social, mobile, analytics and cloud by remotely controlling sensors on smartphones from a cloud platform, and performing real-time analytics to convert mobile data into meaningful consumable information. Through this, back-end enterprise applications can analyse and transmit contextual data to customers. Did I say mobile and contextual data? Yes. Mobile is pivotal to our online and offline life, isn’t it? Our extensive and excessive reliance on the device is a draw for marketers lurking around consumers for personalizing our experience with their businesses. In this context, the alliance between technology giant IBM and the digital social networking facilitator, Twitter should fascinate marketers. IBM will be able to harness and extract actionable insights from Twitter’s unmatched wealth of digital natives’ data and empower marketers who can in turn serve their customers in the most opportune moment using a device they will increasingly spend their digital time.

The company’s solution for DLF, divulged in January of this year, now seem to be a curtain raiser. Consider the company’s deal with Cupertino, Calif.-based consumer tech giant, Apple to build more than 100 custom-built enterprise apps for Apple's iPad and iPhone customers in retail, healthcare, and other vertical industries. Now, imagine leveraging Twitter data to power these apps? Data is indeed the new natural resource and IBM seems to be accumulating aplenty.

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